Long John Silvers Reviews

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Long John Silvers - To report bad food for 26.00
On 12/10/20 5:47 pm store 027192 Drive through order for fish ,chicken ,shrimp x2 plus add on slaw ,shrimp ,clams . The only food we could eat was the fish ,hush puppies and slaw . Fries cold and old shrimp ,chicken , clams over cooked to tough to chew . I paid 26.00...
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2 comments
#2002197

You are not entitled to a full refund. If you had no issue eating the food you should have no issue paying for it.

Cook at home, or see if there are any programs to help people like you.

Just because you cannot afford their food does not mean you are entitled to a full refund. You had no issue eating it.

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ID
#2333725 Review #2333725 is a subjective opinion of poster.
Product
Long John Silvers Combo Meal
Pros
  • Yuck
  • Service used to be better and accommodating
Cons
  • Rudeness & being only store in this area not following tv add
Loss
$26
Preferred solution
Full refund

Horrible

Dont ever attempt to contact corporate or any part of Long John Silvers company they never respond and seems as though they DO NOT give a damn about customers.

User's recommendation: *** NO.

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ID
#2745298 Review #2745298 is a subjective opinion of poster.
Location
Bloomsburg, Pennsylvania
New Reviewer

Most horrible service ever

Day 1- out of fish, day 2, didn't open until 12:30 p.m., day 3 computers down - no orders taken (this after I called to make sure they were open and had fish; no mention of down computers). So disappointed that this is being offered at the one location left in the inner city. I will never, ever go to or recommend this location. Ever!!!

User's recommendation: Do Not Even Attempt to Eat at the 34th and Broadway Location, Louisville KY.

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1 comment
#2043488

Day 4.. You realized how foolish you were for keep going back.

ID
#2745196 Review #2745196 is a subjective opinion of poster.
Location
Louisville, Kentucky
Preferred solution
Improve or shut down
I've been a fan of Long John silver's since I was a young kid and I'm 46 years old. I took my wife and we went to the location on Rock road in Wichita Kansas and I ordered the number 12 and shoe ordered her shrimp platter that she always gets and my fries were soggy I...
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ID
#2737803 Review #2737803 is a subjective opinion of poster.
Location
Wichita, Kansas
I've been going to Long John silver's since I was a child I'm 46 years old I've always loved the food and I went to this Long John silver's location and he french fries were soggy yes that's right soggy and I didn't realize that till I got home I asked them beforehand...
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ID
#2737782 Review #2737782 is a subjective opinion of poster.
Location
Wichita, Kansas

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New Reviewer

Store complaint

I am emailing to file a complaint against the store manager as well as the franchise itself for the utter most disrespect of the manager and the ridiculous way myself and my family were treated. My number is 570-594-****

User's recommendation: Do Not Ever eat at the west Hazleton PA LKS.

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ID
#2724360 Review #2724360 is a subjective opinion of poster.
Location
Hazle, Pennsylvania
Cons
  • Everyone and everything
Loss
$80
Preferred solution
An apology as well as a full refund
New Reviewer

Drive-through attendant forgot part of my meal

I went through the drive-through today and they forgot part of my meal which is the drink which is very important part to be able to wash down my food with this heat out here at 105 also I need a drink

User's recommendation: Maybe Not.

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ID
#2715442 Review #2715442 is a subjective opinion of poster.
Location
Sacramento, California

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New Reviewer

Wanting refund

Original review updated by user Jul 24, 2021
I order online for long john silvers on maize rd here in Wichita Kansas, i went to pick up my order and the store was closed. I was then told by the manager to get my refund back from the website. My order number is 4242****. Please refund asap. Keep in mind that temporary hours are 10am to 7pm. I showed up at 5pm. And there was no sign saying that they were closed
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ID
#2710463 Review #2710463 is a subjective opinion of poster.
Location
Wichita, Kansas

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New Reviewer

Pay check wasn't loaded

Been trying reach gm management thru ph and she hasn't responded my pay check and why it hasn't been loaded on my card
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ID
#2705694 Review #2705694 is a subjective opinion of poster.
Location
Detroit, Michigan
Preferred solution
My check Deposited

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New Reviewer

Why can't I find a LJS to take coupons that I get in my e-mail?

I get emails with coupons and none of your stores take them. Why do you send out coupons that upset customers? I called your store on Georgesville Rd in Columbus Ohio this morning and asked if they take LJS coupons and they hung up on me. I called back 3 times and they picked up and then hung up each time. I emailed your company 2-3 mos ago and NEVER recv'd answer.

User's recommendation: Do your JOB. I ALWAYS had to work to get paid.

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ID
#2698512 Review #2698512 is a subjective opinion of poster.
Location
Columbus, Ohio
Pros
  • Good food
Cons
  • Incompetence of the employees
  • Disatifly customer
Loss
$10
Preferred solution
Deliver product or service ordered
New Reviewer

Poor customer service

I went to the Long John Silvers on Needmore Road the address was 2235 Need More Rd. in Dayton Ohio and I ordered the C shares six piece of fish for $10. I asked for two vinegar packet per piece of fish and they told me that they were only allowed to give me one vinegar packet per two pieces of fish. They would not even allow me to purchase more vinegar.
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ID
#2696190 Review #2696190 is a subjective opinion of poster.
Location
Harrison, Ohio
Preferred solution
Enough sauce when it’s asked for. The lobby is closed and your not limited to the vinegar or anything else you get inside.

I haven't heard from LJS

I spent almost 35.00 and the food was horrible. Fried in old dark grease and made me sick...diarrhea and vomiting never

User's recommendation: enter at your own risk.

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ID
#2673860 Review #2673860 is a subjective opinion of poster.
Location
Atlanta, Georgia

I work at long Johns in Enid ok

In the mornings they count my drawer for me and by the time I try and count it there's customers but when I leave they count it for me and say they got it. Money has came up missing and darla has my own bank card and refused to give it back. I understand she has to talk to her boss about the money card. But she has my bank card from my own bank that doesnt have to do with long Johns at all
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ID
#2669685 Review #2669685 is a subjective opinion of poster.
Location
Enid, Oklahoma

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New Reviewer

Refund

My family was coming back from tampa and monday 7/5/21. Stuck on I-75 for 3 hours due to traffic delay. Finally got to ocala & I insisted on LJS's for dinner. We got on road, opened food only to have soggy fries, overcooked fish & chicken. I still have the food in my frig & we werent about to turn around to complain but i would appreciate a refund as it was so bad we didnt eat it. Tix # is 1400 from Store 32065. I will be glad to send you pics. Fish was so hard and dried up meat that was so thin from drying up. Very disappointed. We do not have a store in our area and specifically chose this store on way home.
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ID
#2660900 Review #2660900 is a subjective opinion of poster.
Pros
  • Employee was helpful and respectful and kind and professional
Cons
  • Sometimes you get re heated nasty food
Loss
$43
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Visited location

I just spent $30 to eat in a restaurant with no AC service. I spoke with cashier about the heat in the restaurant when its 102 degrees outside. She said that the AC is not working. How is it possible to have employees work in the kitchen with no type of AC or air blowing?
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ID
#2658717 Review #2658717 is a subjective opinion of poster.
Location
Bakersfield, California
Cons
  • Disatifly customer
Loss
$30
Preferred solution
Full refund
New Reviewer

Very rude and impolite for no reason

Tried to order food from the Long John Silver's in Indianapolis location and the person taking my orders got smart, I calmly told her that she didn't have to get smart, she then refused to take my order
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ID
#2654198 Review #2654198 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Preferred solution
Apology

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