Product: Long John Silvers Customer Care Clear all filters (0 of 44 reviews match)
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Long John Silvers - ***

My mother and I was at the Lynchburg Va location. We stood at the counter waiting for 15 and nothing was ever said to either of us the lady that was up front was very rude and seemed to be very confused. The gentleman at the drive thru also seemed to be very confused as well this location is a terrible place I do not recommend this place at all and further more the place was very dirty.
1.0
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Long John Silvers Customer Care
#1344862
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JUST FYI, Today at around 5:00 PM, I went to the Long John Silver's (LJS) restaurant located on Laburnam Ave at Mechanicsville Turnpike in Richmond (Henrico County) VA. On one side of the restaurant is a KFC, on the other a Wendy's; both had quite a few cars in their...
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Anonymous

Contact corporate.

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Long John Silvers Customer Care
#1304499
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Long John Silvers - Bought 3 , 3 pieces meals and the sides were put in the bag

Bought 3 meals and the sides were put in the bag side ways so all the juice ran. Out in the bag ask if can change it worker said I am so sick of these people haveing these attitude I need to quit this job and I said then quit she said I can't I have children to take care of I said that is not my problem if you don't like your job then quit I don't that is the way a coustomer should be treated
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Long John Silvers Customer Care
#1289338
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And at 8 o’clock the long John silvers and Ronceverte WVa Said they were closing at 8 o’clock because they had only one employee there. And my husband clearly could see that there were more people in there than one. I feel like you guys aren’t doing very well, and...
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Long John Silvers Customer Care
#1282190
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Long John Silvers - Wait to order

Not very happy with the service at the long John silver in Spartanburg sc store #70115 had to wait 5 minutes to get my order took and after my order was took the employee went to back and then came right back out to take orders but the customers behind me didn’t have to wait as long as indid
1.5
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Long John Silvers Customer Care
#1281023
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Long John Silvers - Horrible customer service

Restaurant closes at Qq been here since 10:24 graham road worse horrible night crew I’ve ever met disrespectful over all horrible
1.0
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Long John Silvers Customer Care
#1253874
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Long John Silvers - Do yourself a favor and close the store

Well after a long waiting period I decided to try again after the last time sorry I even walked in the door after standing at the counter for almost 4min. And the only person that even showed up was to talk to the McDonald’s employee about something on her phone and then disappeared to the back.....left
1.0
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Long John Silvers Customer Care
#1249434
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Long John Silvers - Wrong order AGAIN

Called the store in Penn Hill. frankstown road. The person kept saying he couldn’t hear me and was very rude with his tone. I’m the customer not him. Second time order was wrong from this store. Thought it was a another store but it’s the one in Penn Hill
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Long John Silvers Customer Care
#1247332
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Will not give you all your food that you paid for
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1.1
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Long John Silvers Customer Care
I didn't like
  • Worst taste ever
  • Old grease taste
  • Service or food
#1238779
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Long John Silvers - Prejudicial customer service

The company was closed. I am waiting for their response to my complaint about the prejudicial treatment by the customer service lady.
2.8
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Long John Silvers Customer Care
#1236332
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