Product: Long John Silvers Customer Care Clear all filters (36 of 36 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Will not give you all your food that you paid for
Read more
1.1
Product
Long John Silvers Customer Care
I didn't like
  • Service or food
  • Worst taste ever
  • Old grease taste
#1238779
Reply to reviews
Show

Long John Silvers - Prejudicial customer service

The company was closed. I am waiting for their response to my complaint about the prejudicial treatment by the customer service lady.
2.8
Details
Customer service
Price Affordability
Quality of Food
Website
Product
Long John Silvers Customer Care
#1236332
Reply to reviews
Show

Long John Silvers - Didnt get order right and gave soggy food

Havent had a chance to speak with a manager
Product
Long John Silvers Customer Care
#1236310
Reply to reviews
Show

Long John Silvers - Horrible service

Nothing yet I contacted customer service but no one answered my calls so I left a voicemail. I have been a manager in the food industry for over 7 years and I have never treated my customers the way my mother and me were treated nor have I dealt with customer service this bad ever.
2.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Product
Long John Silvers Customer Care
#1231594
Reply to reviews
Nothing, lady was so rude & we never got our second plate of food & first plate was short on food.After 1 1/2 hours of waiting never got nothing. Keep in mind there were only (2) tables in there counting ours, so couldn't be overcrowded. Then after the 1 1/2 hours she...
Read more
Anonymous
Jim

Why on earth would someone wait for over 1.5 hours at any restaurant, much less a fast food one?

RotundLion
RotundLion

Very poor service lack of management and skills very unsanitary lack of employees

1.5
Product
Long John Silvers Customer Care
#1230176
Reply to reviews
Show

Long John Silvers - Customer complaint

Had to wait 20 minutes and then got up to the register to find out that my order didn't apparently get put up on the screen but instead of just making the order promptly the lady decided to go through the computer to find it and then turn around and tell me why what's not here at that point I said give me my money back I'm done
1.7
Details
Customer service
Price Affordability
Staff
Product
Long John Silvers Customer Care
#1227238
Reply to reviews
Transaction 04/02/2018 @ 7:40 pm Dine-in Ordered L1... fish and onion rings old and over cooked. I could only eat the shrimps since it was freshly made. Sauce condiments were not iced. ( cocktail sauce and tarter ) ( bacteria growth ) Trying to eat my meal and the...
Read more
1.3
Product
Long John Silvers Customer Care
#1224967
Reply to reviews
Show

Long John Silvers - Service

Had 2 orders asked for them on seperate containers. On specific religous restriction they mixed both orders in the box together. When i asked if something can be done about it they just took the food and put it in 2 boxes the person in the kitchen got angry and gave me a dirty look I was so up set wasted my money can't eat the food and have to go else where yo get some food.
Product
Long John Silvers Customer Care
#1222816
Reply to reviews
I ordered a L2 from the menu. I came to the window and gave the emoloyee by the name of Dr. Dre a twenty and he gave me 12 dollars back. He was supposed to give me 12.01. Then i asked for my penny and he giggled and said.you really want your penny back and i told him...
Read more
Product
Long John Silvers Customer Care
#1217643
Reply to reviews
Show

Long John Silvers - Forgot to place my order

At store#31278 when I got there female employee was outside doing selfies with a customer went in and ordered #l1 3 people came in after me got their food and was eating I went to the counter and asked about my order said it wasn't sent back the girl thought it was funny she kinda laughed it off will not go back to that store
4.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Product
Long John Silvers Customer Care
#1216968
Reply to reviews