Contact Long John Silvers Customer Service
Long John Silvers Phone Numbers and Emails
Toll-Free Number:
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(888) 349-1446Gift Card Balance and Inquiries
Customer Service:
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(502) 815-6100
Legal:
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(502) 815-6100 ext 1Privacy Inquiries
Long John Silvers Emails:
Contact Information
Long John Silvers Website:
Long John Silvers Help Center:
Corporate Office Address:
Fax:
How Good is Long John Silvers's Customer Service?
Summary of Long John Silvers Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Long John Silvers?
Staff Question:
- Report rudeness
- “Horrible customer service”
- “Rude manager”
Product/ Service Question:
- “Ordered and paid for food online. When I got to the restaurant they were closed”
- “Food was not prepared correctly”
- “Got food poisoning”
Employment Question:
- “W-2”
- “W2”
- “I never got my w-2.. new address”
Request for Information Question:
- “Well, do you ever get any nice questions? I just wanted to see if there will be a location near me anytime in the future.”
- “Question about worker”
- “VERY UPSET ABOUT MY FOOD ORDER and food tastes rancid”
Shipping and Delivery Question:
- “Restaurant closed did not get my order need a refund”
- “Didn't get all the food I ordered”
- “Have me the wrong order,but did not give me a receipt but I paid for the order with my credit card,they want replace the order because I don't have a receipt,it is there fault..I want my order replaced or my funds put back into my account..”
Payments and Charges Question:
- “Debit”
- “Over billing poor service”
- “Charged for a meal we didn't get”
Refund Question:
- “Refund”
- “Need a refund”
- “Waiting for refund”
Cards Question:
- “Useless $25 gift card”
- “Ordered on line said card declined. Charged my card anyway”
- “Gift cards not working”
Website/ Application Question:
- “The restaurant is open but the application says it's not. 3 days now.”
- “10.00 on company website they charge 15.00 per i bought 2”
- “Website says offers no contact delivery but doesn't offer on the website hahaha hahaha”
Activation/ Cancellation Question:
- “Cancel order”
- “Had to cancel order; got called into work. Online ordering has no option to cancel an order.”
- “Activate card to get payed year is wrong”
Return/ Replace Question:
- “Want my meal replaced”
- “Original and replacement order made poorly and incorrectly”
- “When will long silver's return to montgomery alabama”
Account Question:
- “To reset my password”
- “Cannot log in”
Other Question:
- “EmployeeComplaint”
- “Long john silvers in yukon ok”
- “Complaint store”
About
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Long John Silvers is a United States-based fast-food restaurant that specializes in seafood. Its food offerings include platters, sandwiches, and many more. The platters feature seafood as the main item, with side dishes consisting of coleslaw, hushpuppies, corn, green beans, and French fries chips or batter fried onion rings. Seafood items include fish, clams, and shrimp; with chicken fingers known as "Chicken Planks". More recently, the brand began offering baked cod for the calorie conscious diner. The restaurants also sell dessert offerings as separate items. The name of the brand was borrowed from the novel Treasure Island by Robert Louis Stevenson. The pirate Long John Silver is one of the main characters in the novel. Formerly a division of Yum Brands, Inc., the company was divested to a group of franchisees in 2011. Long John Silvers was founded in 1969 in Lexington, Kentucky, U.S.
Long John Silvers is ranked 103 out of 440 in Fast Food category
USA
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