Long John Silvers
Reviews and Complaints
Resolved: The food was bad and also the soda, it just reopened on rt. 30 in Lancaster county pa. I will tell my friends.
Company fixed the issue and I have been provided with apology.
- Stay away
Preferred solution: Full refund
User's recommendation: stay away also I never got a receipt, can't remember ever getting one.
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Verified Reviewer | Lewisburg, West VirginiaDeep frying oil?
Preferred solution: An honest answer.
Incorrect order
User's recommendation: Don't go
False advertising
User's recommendation: Don’t go
I am employee of long john silvers for 3 wks now my position is front counter cashier and lobby attendant im very gd at my job I love what I do is love my customers and so far they love the service i
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Verified Buyer | Tampa, FloridaComplaint about manager
- Food can be good
- Manager very rude and disrespectful
Preferred solution: Manager to apologize to Hispanic employees and to everyone else she has offended due to her racism.
User's recommendation: Tell the manager that she is wrong.
I wasnt given my order
User's recommendation: Check your order before leaving.
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Verified Reviewer | Toledo, OhioComplaint
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Verified Reviewer | Waynesboro, VirginiaDisrespect
We came from Waynesboro Virginia 3/16 and the staff and managers where in the kitchen arguing and cursing each other no one waited on US for 10 minutes then employee came out dispersing everywhere one staff member approached us coughing everywhere stating how the one girl cussed her because she came in drunk and working and she told on her she then began to take a order and then she got two boxes of food to take with her home because they told her to leave and then left us standing there finally some young man came and bought us our food and then everyone left the food was not done and there were eight people in line waiting to get their order taken and no one never showed up has we left we looked in the parking lot behind the store and all the managers and people that are supposedly got fired while hanging out in the back smoking and talking to someone in a vehicle
Poor service bad food
I have witness and numbers of people who where with me
Preferred solution: Deliver product or service ordered
User's recommendation: My main concern is how the situation was managed I'm an easy to deal with person but I'm not ganna get swindled like that
I wasnt given my order
User's recommendation: Check your order!
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Verified Reviewer | Brooklyn, MarylandRefund
- Easy access
- Could definently have better customer service
Preferred solution: Full refund
User's recommendation: *** no
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Verified Buyer | Richardson, TexasPoor food
Preferred solution: Let the company propose a solution
User's recommendation: Go some where else. Not worth your time or your money. You wait forever for god half way cooked. My dog won’t even eat it
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Verified Reviewer | Indianapolis, Indiana6:00 pm and restaurant is locked. I called and they said they were closed to restock food?
Preferred solution: Let the company propose a solution
User's recommendation: Hours are not what they say. Workers lock the door unexpectedly
My Experience at LJS
Preferred solution: Acknowledgement for great workers!
User's recommendation: Most definitely recommended.
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